Logistics Team Lead (Events)

Imagination is a world-leading experience design company founded on the principle of independent creativity. We create experiences that change the status quo, from strategy through to delivery

A fantastic opportunity has arisen for a motivated and enthusiastic Logistics Event Lead to join one of our successful teams. This role will be integral to delivering an ongoing programme of work for a luxury automotive client. 

Reporting to the  Logistics Director, the successful candidate will lead and oversee a logistics event team of 4, delivering a range of projects. Key responsibilities will include managing and maintaining the account on a day-to-day basis whilst continuing to build the relationship.

Roles and Responsibilities:

• Supporting the Head of Guest Management with the overall management of the client portfolio from event brief, onsite delivery and event reconciliation.
• Taking ownership of the delivery of the Client’s internal events planning, training, customer visits and some launch activity.
• Build and maintain strong client relationships through efficient account management.
• Traffic management of incoming briefs, allocation of work across the logistics team and onsite delivery.
• Client and stakeholder handling.
• Respond to client briefs as per the agreed SLA
• Management of client budgets in line with agreed project costs.
• Manage an event logistics team of 4 staff.
• Development and training of an event logistics team.
• Providing support to the Head of Guest Management with building and developing internal processes and efficiencies.
• Overall management of budgets within the team including client estimates, payment schedules, reconciliations, invoices and savings – all in line with internal and client processes.
• Work closely and maintain strong relationships with other agencies and third-party suppliers.
• Attendance and on-site management of the hands-on site inspections and events themselves, locally, within the UK and occasionally globally, ensuring the smooth and successful delivery.
• Follow through with on-site / event delivery where required.
• Fulfilling the role in compliance with company policies and procedures, for example (but not limited) ISO documentation, Information Security Training, Health etc.
• Any other requirements that the Head of Guest Management may need support with to assist the company in its day-to-day operations and delivery of events.

Experience and Skills required:

• Strong experience of managing global corporate events, ideally launch events, multi-stakeholder events, internal C-Suite level events.
• Knowledge of the Automotive Industry would be invaluable.
• Current knowledge of the events industry; hotels, venues, caterers, transportation etc.
• Previous experience of managing a team.
• Strong financial management of small to large-scale event-related budgets in multiple currencies.
• Proven competency in commercial processes – e.g. negotiating, contracting, resourcing.
• Relevant knowledge of client brands, products and competitive environment would be useful.
• Ability to produce, present and communicate proposals, presentations, budgets and documents to clients in an articulate manner.
• Extremely organised with the ability to prioritise work and deliver under pressure
• Meticulous attention to detail with the ability to refine and improve departmental processes.
• Strong delegation and negotiation skills.
• Be an intelligent, ambitious, highly motivated team player, with a commitment to quality, client satisfaction and professionalism.
• Enthusiastic with willingness to work unsociable hours (inc. weekends) as required
• Able to travel globally and stay away from home when delivering events
• High proficiency in Microsoft Word, Excel, PowerPoint, Googledocs and Microsoft Teams.
• Fluency in additional European Languages would also be a significant benefit but not essential.
• Full/Clean UK Driving license as well as be a confident driver.

Sound like you? Please do get in touch with us today if you’re interested. We’re waiting to hear from you.

This role requires the successful candidate to be at our Coventry office 3 days a week (Mon, Wed & Thurs), WFH (Tues & Fri).