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How to win the World Cup off the pitch: A guide to fan experience that actually works

New YorkInsights

June 18, 2026

The FIFA World Cup 2026 is set to be the biggest sporting event in history. Hosted across three countries, spanning 16 cities, and expected to reach more than 5 billion viewers, it presents a once-in-a-generation opportunity for brands, rights holders and fans alike.

The challenge is that everyone knows it. Every brand with or without a connection to football is planning to activate. Most will create noise, but few will create memories or lasting long-term value. The question for brands is whether you can show up with something distinctive enough to earn attention in the moment, and compelling enough that fans are still talking about it long after the tournament.

The problem with most fan activations

The reason so many activations fall flat is simple: they’re designed around what the brand wants to say, not what football fans actually want to do. Fans in 2026 are not passive audiences waiting to receive a message, they are participants, creators and distributors. They want experiences they can claim as their own and stories worth sharing online.

The most effective activations understand this shift. They don’t position the brand as the main character, but create a stage for the fan to be the hero. When fans feel ownership of the moment, engagement becomes advocacy, and reach becomes relevance.

At Imagination, we brought this to life at the 2022 FIFA World Cup with Visa Masters of Movement. We built a brand new soccer arena at the FIFA Fan Fest and when players stepped onto the pitch, their movements were tracked in real-time and transformed into digital works of art.

What great fan experiences actually have in common

The good news is that memorable fan experiences are not built by accident. While the formats may vary, the sports brand activations that consistently drive participation and lasting recall tend to follow the same core principles. They understand what motivates fans, how culture spreads, and where brands can add genuine value. If you’re a FIFA World Cup 2026 sponsor or planning for beyond, these are the key principles:

Participation over spectacle

Great fan engagement in sports brand activations are built around participation. The most successful activations give people something to do, not just something to watch, creating a sense of ownership that passive experiences cannot match. When fans become active contributors rather than spectators, engagement runs deeper and the experience becomes something worth sharing.

At Imagination, we put this into action with Major League Baseball. In a historic move to grow the game internationally, MLB hosted a three-day public festival in Trafalgar Square. One of the world’s most iconic public spaces transformed into a vibrant playground for tech, fashion, music, and gaming enthusiasts. At the heart of the experience, our interactive baseball activation gave fans the chance to hit real baseballs tracked in real-time against London’s skyline. 37,709 fans attended in person, whilst we also had 512k unique live stream viewers.

A narrative that belongs to the sport

The strongest activations feel like a natural part of sport culture, not a brand interrupting it. When a brand finds an authentic connection to the passions, rituals and communities that already exist, engagement follows naturally. When that connection is forced, no amount of production, technology or media spend can compensate.

At the FIFA Fan Festival in Doha, Visa wanted to bring their global campaign promise of ‘for fans everywhere’ to life. At Imagination, we worked with the brand to create an innovative new soccer arena. Here, the fans themselves were the stars of the show, as over 120,000 of them got to represent their country in front of packed crowds at the World Cup.

Designed to travel beyond the event

Great fan engagement is designed to live beyond the venue. Successful activations create moments with built-in shareability, giving fans a reason to post and audiences a reason to pay attention. The goal is not simply to create an experience, but to create a story that continues to travel through social feeds, headlines and conversations.

As part of our ongoing work with MLB to grow the game of baseball internationally, we co-created Home Run Derby X, a brand new format of the sport that is high-octane, fast paced and played at music festivals not ballparks. As well as reaching a new audience in person, the events were broadcast live on TikTok, a significant new partnership for the league. 3 live events in 2024 saw 25,000 fans attend in person, whilst the content generated 17m total views, and a further 1m engagements.

The World Cup opportunity, and what is at stake

The FIFA World Cup 2026 will redefine the scale of global sport. Hosted across the United States, Canada and Mexico, and expanded to 48 teams for the first time, it will be the largest tournament in football history. For brands and governing bodies, the opportunity extends far beyond the matches themselves.

For many fans, the cultural moments will be just as memorable as the action on the pitch. They will shape perceptions, build emotional connections and create stories that travel far beyond the event footprint. Brands increasingly understand the value of fan-first experiences and are investing accordingly. Those that fail to do the same risk being overshadowed, even when they hold the most authentic connection to the sport itself.

The brands that stand out in 2026 will not be those with the biggest presence or the largest budget. They will be the ones that understand what fans are looking for and create meaningful ways to participate.

The World Cup only comes around once every four years, but there are multiple other opportunities to earn a meaningful place in sports fans’ memories. Brands that will stand out are those investing in fan experience design, not just event delivery.

At Imagination, we’ve helped brands and rights holders create fan experiences at FIFA World Cups, the NFL London Games and the MLB London Series. If you’re thinking about your sports brand activation strategy in 2026 and beyond, we’d welcome the conversation.


Behind the piece

Alex beazley long 7046a crop print 123

Alex Beazley-Long

Senior Strategist
Imagination New York

A pro at creating compelling insights that harness culture and deliver authenticity, Alex helps brands meet their goals and dream big.

His constant curiosity gives him the ability to find those uncommon connections to unlock big ideas, which has seen him secure new opportunities in both the world of sports and business. Always smashing it out of the park.

Whether he’s searching for the next up-and-coming restaurant or exploring the East Coast, Alex’s inquisitiveness leads the way.

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