Transform the Customer Experience

XPKit is a technology platform that equips brands worldwide with secure, scalable and custom tools to supercharge customer engagement, loyalty and sales.

What is XPKit

A Connected Experience Toolkit offering a suite of microservices which supports physical spaces, digital activations, live events and communications campaigns. XPKit is a measurable software layer that connects all touchpoints across the customer journey and CRM systems.

A Connected Experience Toolkit offering

How it works

XPKit works using a highly scalable local and cloud solution that provides secure data and stable digital delivery at live experiences in any location. It powers an analytics service, so you can see results post event or live. Most importantly, it means you can learn, analyse and continually improve your experiences, making them better every time.

How it works
Why use it

To create a seamless experience for your customers from the physical to the digital space, to drive brand engagement, loyalty and sales. Using our API, XPKit connects customer journey touchpoints providing the framework for creating, connecting and personalising your brand experiences. Each touchpoint draws from behavioural data insight.

XPKit enables you to learn, analyse and continually improve your experiences, making them better every time.

Register
Register

Convert anonymous visitors into personalised customer profiles, which can be as simple or as detailed as required.

Register
Register

Convert anonymous visitors into personalised customer profiles, which can be as simple or as detailed as required.

Play
Play

Visitors are invited to play and interact with personalised content and interactive brand experiences, with every interaction measured by you.

Play
Play

Visitors are invited to play and interact with personalised content and interactive brand experiences, with every interaction measured by you.

Create
Create

Create, personalise and package content as ‘moments’ based on their actions: photos, films, text, GIFs, links… anything you like.

Create
Create

Create, personalise and package content as ‘moments’ based on their actions: photos, films, text, GIFs, links… anything you like.

Collect
Collect

Visitors can tag and collect content throughout the customer journey, using digital touchpoints such as email, mobile, QR code and RFID cards… anything you like.

Collect
Collect

Visitors can tag and collect content throughout the customer journey, using digital touchpoints such as email, mobile, QR code and RFID cards… anything you like.

Notify
Notify

Registered customers can be contacted by you, using email, text, messenger, apps… whichever way they want to be contacted, before, during and after the experience.

Notify
Notify

Registered customers can be contacted by you, using email, text, messenger, apps… whichever way they want to be contacted, before, during and after the experience.

Retrieve
Retrieve

Review, replay and download their experiences where and when they are ready.

Retrieve
Retrieve

Review, replay and download their experiences where and when they are ready.

Share
Share

Share their experience on social media, email, messenger, apps… any way they want to share content.

Share
Share

Share their experience on social media, email, messenger, apps… any way they want to share content.

Enquire
Enquire

Instigate a call-to-action for a ‘request for information’ or to ‘keep me informed’.

Enquire
Enquire

Instigate a call-to-action for a ‘request for information’ or to ‘keep me informed’.

Buy
Buy

Instigate a call-to-action to purchase products, content or services, using your chosen e-commerce platform.

Buy
Buy

Instigate a call-to-action to purchase products, content or services, using your chosen e-commerce platform.

Measure
Measure

Measure every touchpoint and interaction, discovering new insights, mapping it against your key performance indicators and connecting it to your own business intelligence tools.

Measure
Measure

Measure every touchpoint and interaction, discovering new insights, mapping it against your key performance indicators and connecting it to your own business intelligence tools.

Impact
Impact Cities

25

Cities

12 months a year

Impact Countries

15

Countries

Across 4 continents

Impact Brands

10

Global Brands

Automotive, Energy, Sports, Entertainment...

Impact Customers

10m+

Customers Engaged

with connected experiences

Use cases

Here are four use cases, to demonstrate the power of XPKit, created using our experience modules:

XP Content
XP Content

A strong content framework with a simple narrative ensures audiences engage effectively with your brand. Our powerful cloud based content platform enables you to amplify your content, in multiple formats, across multiple screens at event spaces, permanent facilities and retail spaces.

XP Social
XP Social

Integrate social sharing and data capture for user generated social media content at brand experiences. Personalised video, GIFs, images or messaging for platforms including Instagram, Twitter, YouTube, Facebook and WeChat.

XP Immersive
XP Immersive

Connect your Virtual, Augmented or Mixed reality brand experiences with multiple devices. Amplifying your brand experience to wider audiences, with a rich and immersive experience that integrates live and virtual storytelling.

XP Analytics
XP Analytics

Measure and analyse live brand experiences in real-time. Our live behavioural dashboards allow you to see guest data including audience profiles, footfall, dwell time, content views and interactions across all digital touch points.

Information Security

We take the protection of our clients data very seriously. First certified to the ISO 27001:2013 Information Security Management Standard in September 2016, all personally identifiable information (PII) captured by XPKit is completely secure. Our Integrated Management System also complies with ISO 9001 Quality Management and ISO 14001 Environmental Management to ensure adherence to industry best practice when responding to our client needs.

Information Security 1
Information Security 2
Information Security 3

Get in touch with us today