Note20 Virtual Media Briefing

Rethinking media engagement during a pandemic.

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Rethinking the traditional media briefing

Samsung faced the unenviable task of launching the flagship Galaxy Note20 to the media as lockdown swept across Europe. For tech journalists, access, exclusivity and hands on time with the device is paramount for writing the perfect story; however travel restrictions meant that the usual physical pre-briefing format was impractical. We had to create an experience that allowed them to get as close to the device as a virtual event would allow. We also wanted to maintain the exclusivity and hospitality that is key to a successful media launch.


A unique hybrid event

The pre-briefing was a unique hybrid physical/digital event taking place over two days. Journalists virtually attended one of 14 sessions that featured a bespoke keynote filmed at the Samsung KX Experience Centre followed by an immersive live product demo and Q&A broadcast from our studio in London. Each market was also provided with a toolkit to deliver an enhanced physical experience for select media. Print-ready artwork, photographic spec lighting, custom plinths and an implementation guide helped ensure that these exclusive one-on-one sessions maximised engagement in this new socially distanced media landscape.

“Briefing our latest portfolio of products during a time when travel and in-person meetings are restricted was a real challenge, but working together with Imagination we were able to adapt our approach to not only deliver an immersive experience but also our best ever results” - Samsung

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