Senior Project Manager

• Lead role in delivering a variety of B2B and B2C experiential projects, including events and exhibitions
• Lead pitches working collaboratively with other disciplines and partners to create brave and inspiring agency proposals underpinned by a rigorous delivery plan, budget and schedule
• Lead meetings and provide clear updates to all parties on project / programme updates 
• Provide outstanding client servicing, ensuring timely communications to build trusted partnerships with clients 
• Take responsibility of planning and delivering multi-faceted projects, coordinating a multi-discipline teams including, creative, strategy, production, HSSE and technical where appropriate
• Demonstrate a strong ability to write clear and compelling project briefs, thorough contact reports, and concise proposals for clients
• Be a champion and custodian of client’s KPI’s and budget and ensure that the creative and strategic solutions that we develop as a team deliver on our client’s objectives
• Continuously monitor all aspects of the project in development including budget and schedule 
• Be a skilled communicator and demonstrate the ability to build relationships with clients, partners other departments and colleagues
• Demonstrate the ability to plan and prioritise effectively and demonstrate excellent time management
• Work with the resourcing manager/team to ensure the project is adequately resourced successfully 
• Work closely with internal disciplines as well as third party suppliers in developing robust project schedules against tight deadlines
• Work with HSSE lead to ensure that all aspects of the production of the core events meet HSSE standards and guidelines, ensuring the relevant RAMS documentation are carefully considered
• Plan and ensure meticulous oversight of all logistical, operational and production aspects prior to the event, producing on-site working schedules / run of show, where appropriate
• Contract and manage third party suppliers and budgets where required ensuring all contracting is coordinated with our in-house legal team as well as the client
• Demonstrate successful onsite management and delivery ensuring projects reflect briefs and meet objectives                                                    
• Manage debriefs post event and ensure that learnings are applied to future events
• Ensure that all projects over £50K fees are issued with a Client Survey
• Seek out and apply knowledge of client brands, products and competitive environment to provide an informed perspective on our clients business
• Demonstrate a clear understanding of Imagination’s service offer and how this has added value to a project, propose new initiatives that help sustain and develop the account
• Support the wider department in mentoring and developing more junior members of the team to be their best and to enable excellence through a supportive environment
• Maintain a close management of all aspects of your projects and escalate issues as needed
• Drive and support new business development opportunities both within existing clients and new clients

Client Relationship Management:

• Be a key point of contact for our clients, leading project meetings and updating all parties on programme developments at client reviews
• Be an excellent communicator and relationship builder building upon existing client relationships and developing new relationships across all clients businesses,  working with senior level stakeholders, both internally and client side
• Present strategic and creative concepts and proposals to clients with confidence and finesse
• Troubleshooting and strategic thinking, ability to manage challenging situations and maintain clear direction for our clients at all times

Financial Management:

• Exceptional financial management and budgeting skills, proven ability to manage and deliver events both large and small against a budget and present budgets to clients 
• Strong commercial acumen and understanding of how agencies make money
• Hone commercial skills such as revenue maximisation and cost management 
• Provide regular updates to the client and internally to Account Director / Business Director focusing on value for our clients, as well as time management and profitability for our business
• Reconciliation across all areas of the project

• You will need to have a positive, can-do attitude and be committed to learn and grow 
• Be an intelligent, highly motivated team player with a commitment to quality and professionalism
•  Solid experience delivering projects within events, exhibitions or brand experience within an agency environment   
• Must have a fluid approach, be able to handle a wide range of tasks yet adaptable to new challenges and requirements
• Excellent negotiator, comfortable liaising with procurement teams
• Pro-active with exceptional organisational and project management skills 
• Meticulous attention to detail and a creative mind
• Extensive experience managing events on a large scale (including exhibitions) in the UK and abroad
• Should be able to travel internationally a number of times a year for extended periods of time
• Experience of Maconomy financial software advantageous
• Good knowledge of Word, Excel, PowerPoint, Google suite also advantageous
• Adhere to Imagination and ISO processes

What we can offer you:

• Work with a state-of-the-art product and deliver it to exciting and innovative brands.
• Learning and development opportunities that contribute to professional growth.

Wellness

• Private Medical Insurance (including discounted gym options)
• Discounted Healthcare Cash Plan
• Help at hand EAP
• In-Office Gym (London office only)
• Life Insurance 4 x salary
• Dedicated DE&I Board 

Benefits

• 25 days annual leave 
• Birthday day off and gift
• Discretionary Annual Bonus
• Generous Family Leave policies with New Parent Coaching & Support
• Various learning & development platforms for e-learning
• Enhanced pension contribution
• Cyclescheme
• Discounted Private Dental
• Income Protection (Employee)
• Subsidised Electric Car Scheme
• Home technology tax free loan

Perks

• Hybrid Working (3 office days)
• Company socials
• Pet friendly office
• Lunch & Learns
• Wellness webinars
• Educational webinars
• Subsidised Cafe (London office only)

Imagination believes that diversity, equity and inclusion are more than just words, and more than a legal framework or a moral obligation – they are guiding principles that, when acted upon, make us stronger, more innovative and more creative as an organisation.

We commit to not only significantly increasing our efforts to effect change today, but also to ensure that our efforts will be sustained for the long-term.

To support us on this journey we have appointed a Diversity, Equity and Inclusion Board to help shape our plans to bring about positive change, to help us learn and keep us all moving forward together.

We believe the responsibility for a diverse, equitable and inclusive workplace ultimately rests with all of us.

We believe that all employees should feel a sense of belonging at Imagination – regardless of their race, religion or belief, gender identity, age, sexual orientation, disability or background.

We believe racism has no place within our workplace or our work culture and we reject all forms of hatred, prejudice, intolerance and discrimination.

We believe that Black Lives Matter and it is our expectation that all employees become actively committed to making unbiased choices and are anti-racist in everything they do. Our Imagination community must share and live these beliefs, as diversity makes us stronger.

Our priority is humanity and our efforts towards a more diverse, more equitable and more inclusive workplace are never done.