Senior Producer – Live Events

We’re looking for a Senior Producer who excels at every stage of live and experiential events. Your expertise will cover:

• Client Leadership: Build and nurture strong, lasting relationships with clients at all levels, from initial brief to project completion, ensuring exceptional experiences and positive outcomes.
• Project Ownership: Take charge of projects from concept to execution, ensuring they align with client goals, exceed expectations, and deliver measurable results.
• Budget Mastery: Develop and manage multi-million-dollar budgets with precision, ensuring projects are delivered on time, within scope, and financially optimized.
• Creative Collaboration: Partner with creative teams to develop groundbreaking ideas and compelling narratives that captivate audiences and create memorable brand moments.
• Team Development: Mentor project leads and foster a collaborative, high-performing environment that drives excellence and innovation.
• Business Acumen: Identify opportunities for growth, introduce new services, and contribute to revenue expansion in alignment with client objectives.

Detailed Responsibilities:

Account Management/ Client Services:

• Build and nurture strong client relationships by gaining a deep understanding of client brands, products, and competitive landscapes.
• Develop and implement FY Account Growth plans that align with client revenue targets, driving continuous growth and ensuring client satisfaction.
• Manage monthly and annual revenue forecasts, ensuring alignment with project budgets and client expectations.
• Act as the primary client lead, overseeing the creative development process to ensure that projects align with client objectives and success metrics.
• Lead the proposal process, conducting research and writing client presentations for received or proactive briefs, while managing all aspects of project development, including proposals, budgets, and timelines.
• Take the lead in pitch and presentation processes, confidently presenting ideas to clients, including senior management.
• Provide a highly responsive client service approach, ensuring exceptional satisfaction and addressing any client concerns or escalations promptly.
• Proactively seek new opportunities by managing the reverse briefing process with clients and identifying new business avenues.
• Prepare and present proposals, budgets, and project plans to clients, ensuring alignment with their objectives and timelines.
• Influence client decision-making and act as a trusted advisor, building long-term, positive relationships.
• Ensure clients are well-informed with regular updates, contact reports, and project schedules, keeping them involved throughout the process.
• Support marketing, PR, and thought leadership initiatives, assisting with content creation and strategies to enhance the client’s brand presence.
• Assist in the development of workshops and other client-facing initiatives, driving engagement and fostering continued growth.

Creative Collaboration:

• Work closely with the creative, digital, and events teams to produce creative responses and ideas.
• Manage briefs, timelines, and day-to-day project delivery with the business director and creative teams.
• Coordinate resource management to meet project requirements and ensure creative execution aligns with the brief.

Production Management:

• Oversee the delivery of all projects and experiences 
• Oversee the critical production aspects, from proposal to delivery and reconciliation.
• Oversee the negotiate and manage supplier contracts and logistics pre- and post-event.
• Oversee project timelines, WIP documents, and production schedules.
• Develop and maintain a best-in-class production supplier network.
• Lead expectations around  logistical aspects, including venue liaison, talent sourcing, catering, and travel.
• Ensure all production elements are delivered on time, including collateral, OHS documentation, and installation/dismantling of events.
• Support across all production areas—digital, screen, and live event execution.

Financial / Commercial: 

• Oversee project resourcing scopes to ensure that all staff are communicated to and are keeping informed of their allocations and reconciling the time spent 
• Manage the project budget creation process and schedules. Review and approve the project budgets and schedules to ensure they are in line with the overall project delivery timelines.
• Accountable for all project revenue. Meet/exceed all defined project revenue targets defined by the client. Monitored and reported monthly.
• Work closely with your Business Director in the growth and development of your clients
• Ensures Team process compliance (creative, financial & system)
• Accountable for timely reconciliation and client communication

Management & Administration:

• Work in partnership with the Business Director on resource planning for the assigned projects/accounts, ensuring optimal resource allocation and project alignment.
• Mentor and guide senior, mid, and junior team members, providing leadership and development opportunities to enhance team performance and growth.
• Manage both full-time and freelance resourcing, ensuring the right talent is assigned to the appropriate projects, optimising workflow efficiency and quality of delivery.
• Oversee and maintain administration systems, including project reports and planning tools (e.g., WIP documents), ensuring smooth operation and up-to-date project tracking.
• Ensure the timely delivery of project milestones by effectively managing timelines and deliverables, balancing client expectations with team capabilities.
• Demonstrate strong project management skills by coordinating all project elements from initiation to completion, ensuring all steps are executed with precision.
• Manage and maintain account documents such as templates, project bibles, inductions, rules of engagement, and other key resources for seamless project delivery and consistency.
• Ensure that all project-related documents are stored in the correct locations on the server, maintaining proper document management practices.
• Take accurate minutes during client meetings, internal meetings, and workshops, ensuring key decisions, actions, and follow-up tasks are documented and communicated effectively.
• Stay informed on key industry events, maintaining a calendar of relevant dates to ensure proactive planning and alignment with important milestones and opportunities.

Previous experience in producing events for corporate clients, with experience in exhibitions being advantageous.

• Proven ability to manage all production aspects, including logistics, branding, and technical details.
• Strong team management skills and the ability to build & nurture relationships across departments.
• Excellent financial acumen with proven experience managing project budgets.
• Proficient in Google Suite (Sheets, Slides) and Microsoft Suite (Word, Excel, PowerPoint).

Personal Attributes:

A positive, can-do attitude with strong leadership capabilities.

• Confident communicator, presenter, and negotiator with excellent interpersonal skills.
• Calm under pressure, highly organized, and able to manage multiple priorities.
• Proactive with excellent problem-solving and lateral thinking skills.
• Flexible and adaptable, willing to work variable hours, including weekends as needed.
• Strong relationship-building skills with clients and suppliers.
• A commitment to quality, professionalism, and continuous learning.

• Hybrid work model, where our team comes into the office a minimum of 3 days per week
• Birthday leave day
• Parental leave
• Team Events
• Paid Volunteer Event
• Professional Development Opportunities (run internally)

Imagination believes that diversity, equity and inclusion are more than just words, and more than a legal framework or a moral obligation – they are guiding principles that, when acted upon, make us stronger, more innovative and more creative as an organisation.

We commit to not only significantly increasing our efforts to effect change today, but also to ensure that our efforts will be sustained for the long-term.

To support us on this journey we have appointed a Diversity, Equity and Inclusion Board to help shape our plans to bring about positive change, to help us learn and keep us all moving forward together.

We believe the responsibility for a diverse, equitable and inclusive workplace ultimately rests with all of us.

We believe that all employees should feel a sense of belonging at Imagination – regardless of their race, religion or belief, gender identity, age, sexual orientation, disability or background.

We believe racism has no place within our workplace or our work culture and we reject all forms of hatred, prejudice, intolerance and discrimination.

We believe that Black Lives Matter and it is our expectation that all employees become actively committed to making unbiased choices and are anti-racist in everything they do. Our Imagination community must share and live these beliefs, as diversity makes us stronger.

Our priority is humanity and our efforts towards a more diverse, more equitable and more inclusive workplace are never done.