About us
We spark the imagination Changing the way people think, feel and act
Overview
The Production Coordinator is a critical support role within the Production Department, ensuring smooth project execution through logistics, scheduling, vendor coordination, and technical documentation management. This role serves as the organizational backbone of the production team, assisting in pre-production, on-site execution, and post-event wrap-up.
The Production Coordinator will work closely with Production Managers, Technical Directors (TDs), and Creative Producing teams to maintain project timelines, consolidate CAD documentation, track budgets, and support on-site production activities. This role requires strong organization, attention to detail, and a baseline understanding of technical production workflows.
Our Team
In the Production Department, our mission is simple: Be agile. Be respected. Be the best. We anticipate challenges, adapt swiftly, and execute with precision—setting the gold standard for production across the Americas. We are the backbone of execution, responsible for turning ambitious creative visions into seamless, large-scale experiences. We ensure every production runs flawlessly, whether delivering immersive exhibitions, global product launches, brand destinations, investor events, media presentations, trade shows, or training programs. Our expertise spans logistics, technical production, vendor management, and on-site execution, ensuring that every project is delivered on time, on budget, and beyond expectations.
Key Responsibilities
Logistics & Scheduling Support:
- Assist in coordinating event logistics and maintaining production timelines.
- Manage project trackers, production calendars, and task lists to ensure alignment across departments.
- Book travel, accommodations, and transportation for production teams and key stakeholders.
- Coordinate shipping, deliveries, and storage for technical equipment, scenic elements, and production materials.
- Ensure project workbooks remain accurate and up-to-date.
Budgeting, Cost Control & Vendor Management:
- Assist with tracking project-level budgets and promptly report any deviations to the Production Manager.
- Document supplier and labor costs for financial forecasting and reporting.
- Provide administrative support for vendor communications, ensuring that all contract details and negotiations are managed by the Production Manager.
Team & Stakeholder Coordination:
- Liaise with internal teams, vendors, and key stakeholders during on-site operations, under the Production Manager’s guidance.
- Facilitate timely updates and coordination by acting as a communication conduit between technical, creative, and operational teams.
- Maintain a smooth chain of command throughout the production process by ensuring clear, structured handoffs.
Risk Management & Problem-Solving:
- Identify potential operational and technical issues and promptly report them to the Production Manager.
- Assist in documenting risks and support the maintenance of contingency plans.
- Ensure adherence to health and safety guidelines by flagging any deviations for immediate review by the Production Manager.
Client & Stakeholder Communication:
- Support Client Services by relaying production updates and ensuring that deliverables meet client expectations.
- Communicate key technical requirements, budget updates, and timeline information to internal teams.
- Report pertinent updates and any issues needing escalation to the Production Manager or Production Director as appropriate.
CAD & Production Drawings Responsibilities:
- Assist with consolidating and maintaining all CAD facets to integrate technical, scenic, and spatial layouts into a master production drawing.
- Maintain updated production drawings throughout the project lifecycle and distribute revisions to Creative, Technical, and Vendor teams.
- Collaborate with Technical Directors (TDs) to escalate any discrepancies or technical concerns for resolution.
Skills, Knowledge and Expertise
- 2+ years of experience in live event production or technical production support.
- Demonstrated ability to support complex event productions in areas such as logistics, scheduling, and basic budget tracking.
- Familiarity with vendor coordination and basic contract administration.
- Basic working knowledge of AV equipment, staging, and technical setups for live events.
- Strong problem-solving skills and attention to detail.
- Proficiency in production planning tools (Google Suite, Monday.com or similar).
- Basic understanding of Vectorworks and network architecture fundamentals.
Preferred Expertise:
- Experience in immersive events, trade shows, exhibitions, large-scale corporate productions, or investor events.
- Background in technical staging, AV coordination, or lighting design
- Basic understanding of budgeting and cost control in live production.
Key Attributes:
- Highly detail-oriented and organized, with a focus on supporting the team.
- Proactive in identifying issues and collaborating to ensure smooth operations.
- Excellent communicator, capable of relaying updates clearly to both internal teams and external stakeholders.
- Able to perform effectively under pressure while adhering to established protocols.
Additional Requirements:
- Must be able to travel domestically & internationally for extended periods.
- Must hold a valid U.S. driverʼs license
Benefits
What we can offer you:
- Work with a state-of-the-art product and deliver it to exciting and innovative brands
- Learning and development opportunities that contribute to professional growth
- A fun, engaging work culture
- Be part of a mission-driven team that values agility, integrity, and excellence
- Opportunity to contribute to large-scale, high-impact projects from day one
Benefits and perks offered:
- Comprehensive paid time off benefits
- Hybrid work model, where our team comes into the office a minimum of 3 days per week
- Generous parental leave
- Up to 4% safe harbor company 401k match
- Comprehensive, low-cost health benefits
WHAT MAKES US, US
DE&I
Imagination believes that diversity, equity and inclusion are more than just words, and more than a legal framework or a moral obligation – they are guiding principles that, when acted upon, make us stronger, more innovative and more creative as an organisation.
We commit to not only significantly increasing our efforts to effect change today, but also to ensure that our efforts will be sustained for the long-term.
To support us on this journey we have appointed a Diversity, Equity and Inclusion Board to help shape our plans to bring about positive change, to help us learn and keep us all moving forward together.
We believe the responsibility for a diverse, equitable and inclusive workplace ultimately rests with all of us.
We believe that all employees should feel a sense of belonging at Imagination – regardless of their race, religion or belief, gender identity, age, sexual orientation, disability or background.
We believe racism has no place within our workplace or our work culture and we reject all forms of hatred, prejudice, intolerance and discrimination.
We believe that Black Lives Matter and it is our expectation that all employees become actively committed to making unbiased choices and are anti-racist in everything they do. Our Imagination community must share and live these beliefs, as diversity makes us stronger.
Our priority is humanity and our efforts towards a more diverse, more equitable and more inclusive workplace are never done.
Application
If you are not a perfect fit for the description above, please feel free to make a case for why you’re the right person for the job.
Send us a cover letter and state why you think we should consider you.
Talent comes in all forms and we want to encourage applications from as many different backgrounds as possible.
