Office Experience Manager – Part Time

• Oversee the daily operations of the Sydney studio to ensure a smooth and efficient working environment.
• Greet, sign in and manage visitors, vendors, and deliveries while upholding Imagination’s professional and friendly studio presence.
• Maintain office and kitchen supplies, manage stock levels, and coordinate procurement.
• Ensure daily that all studio spaces (meeting rooms, workstations, breakout areas) are clean, tidy, and fit-for-purpose.
• Act as Health & Safety Representative and First Aid Officer (training provided if required).
• Coordinate facilities maintenance, liaising with landlords and service providers to address any building issues or improvements.
• Manage relationships with suppliers and contractors, ensuring value and service quality.
• Support leadership and HR teams with onboarding processes, desk assignments, and space planning.
• Assist with travel coordination, meeting logistics, and other administrative tasks.
• Collaborate with IT to ensure smooth tech operations in shared spaces.
• Manage building access, security processes and emergency protocols.
• Design and implement initiatives that enhance employee engagement and workplace culture.
• Organise and manage internal events, wellbeing initiatives, celebrations, and team-building activities.
• Maintain up-to-date studio policies, office manuals, and emergency response procedures.
• Process studio-related invoices and support budget tracking alongside the Operations Lead.
• Assist in implementing sustainability within the workspace.
• Support Leadership Team with expenses and administrative tasks.
• Manage the office offsite storage facility.

Prior experience as an Office Manager, Facilities Coordinator, or similar administrative/operational role.

●  Exceptional organisational and multitasking skills with a keen eye for detail.

●  Ability to communicate clearly and effectively across all levels.

●  Skilled in managing vendor relationships and studio services procurements

●  Familiar with managing workplace safety, compliance, and emergency procedures.

●  Comfortable working in a creative agency or fast-moving studio environment.

●  Proficient in Microsoft Office Suite and Google Workspace (Docs, Sheets, Calendar).

●  Strong sense of initiative with the ability to foresee and resolve issues before they arise.

●  Enthusiastic about workplace culture and enhancing employee experience.

●  Committed to inclusion, sustainability, and collaborative ways of working.

●  A unique opportunity to support one of Sydney’s most creative workplaces

●  A highly visible and valued role where you’ll influence employee wellbeing and operations

●  A company that truly lives its values—curiosity, rigour, bravery, and respect

●  Hybrid work model for full time employees, where our team comes into the office Tuesday, Wednesday and Thursday

●  Birthday leave 

●  Parental leave

●  Monthly office social events

●  Professional Development Opportunities

●  Modern Office space with views of the Sydney Harbour Bridge

Imagination believes that diversity, equity and inclusion are more than just words, and more than a legal framework or a moral obligation – they are guiding principles that, when acted upon, make us stronger, more innovative and more creative as an organisation.

We commit to not only significantly increasing our efforts to effect change today, but also to ensure that our efforts will be sustained for the long-term.

To support us on this journey we have appointed a Diversity, Equity and Inclusion Board to help shape our plans to bring about positive change, to help us learn and keep us all moving forward together.

We believe the responsibility for a diverse, equitable and inclusive workplace ultimately rests with all of us.

We believe that all employees should feel a sense of belonging at Imagination – regardless of their race, religion or belief, gender identity, age, sexual orientation, disability or background.

We believe racism has no place within our workplace or our work culture and we reject all forms of hatred, prejudice, intolerance and discrimination.

We believe that Black Lives Matter and it is our expectation that all employees become actively committed to making unbiased choices and are anti-racist in everything they do. Our Imagination community must share and live these beliefs, as diversity makes us stronger.

Our priority is humanity and our efforts towards a more diverse, more equitable and more inclusive workplace are never done.