Account Director

Key Responsibilities

• Become the Imagination representative for this key account and grow the business profitably
• Act as client lead overseeing and managing the delivery of key live event / exhibition projects
• Write effective and compelling project briefs, presentations and proposals
• Maintain positive client relationships and seek further business opportunities
• Brief and manage internal teams to ensure projects are on track and exceeding client expectations
• Manage project budgets from initial brief through delivery and on to final client reconciliation, ensuring
• profitability
• Fulfilling the role in compliance with company policies and procedures
• Be a true process champion and support best practices implementation proactively

Required Skills & Experience

• Education: Bachelor’s degree and at least 10 years of relevant working experience.
• Leadership: Proven hands on leadership experience with exhibitions and live events (press conferences, product launches).
• Client Servicing: Proven experience in leading client accounts within an agency environment, demonstrating proactive engagement, building strong working relationships, and becoming a trusted professional consultant that clients actively seek out.
• Result-oriented: Focus on exceeding client expectations while adeptly managing their requirements, avoiding scope creep, and driving company profitability. Ensuring client satisfaction without compromising on delivering work beyond agreed terms.
• Excellent Presentation Skills: have several years of experience in communicating, negotiating and presenting in front of clients with confidence in both Chinese and English.
• Scale: Experience managing large scale budgets (>¥10m) through the full project life cycle.
• Language: Good working English language skills and native Mandarin speaker.
• Software: Solid knowledge of relevant software packages including all Microsoft Office packages: Word, Excel,PowerPoint, ideally also project management tools such as gantt charts, kanban etc…

Preferred qualifications

• Proven track record of presenting and winning work as pitch lead
• Proven track record of organically growing profitable client business relationships
• Proven track record of recruiting and growing a team of A-players
• Financial and business acumen, understanding of PnL levers in agency business
• Experience with auto clients and auto shows

Attitude

• Ability to work independently and being accountable
• Excellent organisational skills and attention to detail
• Able to conduct yourself with the highest standard of behaviour and respect for colleagues
• Work under pressure and flexible with business trip requirements
• Good attitude and willing to learn and grow

Imagination believes that diversity, equity and inclusion are more than just words, and more than a legal framework or a moral obligation – they are guiding principles that, when acted upon, make us stronger, more innovative and more creative as an organisation.

We commit to not only significantly increasing our efforts to effect change today, but also to ensure that our efforts will be sustained for the long-term.

To support us on this journey we have appointed a Diversity, Equity and Inclusion Board to help shape our plans to bring about positive change, to help us learn and keep us all moving forward together.

We believe the responsibility for a diverse, equitable and inclusive workplace ultimately rests with all of us.

We believe that all employees should feel a sense of belonging at Imagination – regardless of their race, religion or belief, gender identity, age, sexual orientation, disability or background.

We believe racism has no place within our workplace or our work culture and we reject all forms of hatred, prejudice, intolerance and discrimination.

We believe that Black Lives Matter and it is our expectation that all employees become actively committed to making unbiased choices and are anti-racist in everything they do. Our Imagination community must share and live these beliefs, as diversity makes us stronger.

Our priority is humanity and our efforts towards a more diverse, more equitable and more inclusive workplace are never done.