About us
We spark the imagination Changing the way people think, feel and act
Overview
Imagination is looking for a “go getter” Account Coordinator who is excited to learn and be involved in a rapidly growing office environment. This opportunity is well suited for someone with 1-2 years of experience who is seeking to grow in their career in client services.
The Account Coordinator assists with client management and project execution for various industries under a wide range of categories including but not limited to: product launches, customer facing events and road shows, press events, employee events, consumer events, B2B meetings and video production in both live and virtual settings.
Key Responsibilities
Leadership & Project Ownership:
- Full Accountability: Own your workflow from end-to-end—managing timelines, prioritizing competing tasks, and ensuring high-quality design solutions are delivered on schedule.
- Proactive Problem-Solving: Act as a self-starter who identifies opportunities to elevate agency standards and leads internal initiatives with an ‘ideas-first’ mindset.
Client Development & Strategy Support:
- Insights Maven: Fuel the client development team with deep-dive research into brands, industries, and audience trends to sharpen our competitive edge.
- New Business Lead: Serve as the central hub for pitch essentials, managing everything from brand language and team bios to capabilities decks.
- Marketing Catalyst: Partner with Strategy and Marketing to craft compelling social content and coordinate high-stakes award submissions.
Communication & Collaborative Spirit:
- Voice & Vision: Confidently articulate your design process and contribute your unique perspective during internal brainstorms and client presentations.
- Cross-Functional Partnership: Build seamless relationships across Strategy, Account, and Production teams to ensure every project hits the mark on budget and scope.
- Team-First Mentality: Bring a flexible, ‘all-hands-on-deck’ attitude to the fast-paced New York environment, jumping in wherever the agency needs you most.
Business Operations & Logistics:
- Pitch Precision: Support the New Business team by assembling high-impact presentations and maintaining master credential decks for the Imagination suite of services.
- Project Stewardship: Maintain organized digital ecosystems and facilitate smooth financial workflows by liaising between Project Management and Finance for invoicing and expenses.
Administrative Excellence:
- Executive Support: Manage high-level scheduling, agenda preparation, and expense reporting as needed.
- Meeting Mastery: Coordinate internal and external functions where needed, providing meticulous contact reports and ensuring all follow-up actions are executed.
- Culture & Environment: Lead the charge on office communications and the planning of agency events—from happy hours and offsites to bespoke branded gifting and community drives.
Skills, Knowledge and Expertise
- 0-2 years of proven professional work experience
- Excellent communication skills—this is a client-facing role and requires the skil communicate well at all levels.
- Strong organizational and administrative skills, with the ability to prioritize and meet tight deadlines
- Proven efficiency, strong accuracy and excellent attention to detail
- Ability to prioritize and complete tasks efficiently
- Strong numeracy and database management skills
- Microsoft PowerPoint and Excel as well as Google Slides and Sheets competency is essential
- Familiarity with local and national restaurants, venues, and hotels beneficial to the role
Benefits
What we can offer you:
- Work with a state-of-the-art product and deliver it to exciting and innovative brands
- Learning and development opportunities that contribute to professional growth
- A fun, engaging work culture
- Be part of a mission-driven team that values agility, integrity, and excellence
- Opportunity to contribute to large-scale, high-impact projects from day one
Benefits and perks offered:
- Comprehensive paid time off benefits
- Hybrid work model, where our team comes into the office a minimum of 3 days per week
- Generous parental leave
- Up to 4% safe harbor company 401k match
- Comprehensive, low-cost health benefits
WHAT MAKES US, US
DE&I
Imagination believes that diversity, equity and inclusion are more than just words, and more than a legal framework or a moral obligation – they are guiding principles that, when acted upon, make us stronger, more innovative and more creative as an organisation.
We commit to not only significantly increasing our efforts to effect change today, but also to ensure that our efforts will be sustained for the long-term.
To support us on this journey we have appointed a Diversity, Equity and Inclusion Board to help shape our plans to bring about positive change, to help us learn and keep us all moving forward together.
We believe the responsibility for a diverse, equitable and inclusive workplace ultimately rests with all of us.
We believe that all employees should feel a sense of belonging at Imagination – regardless of their race, religion or belief, gender identity, age, sexual orientation, disability or background.
We believe racism has no place within our workplace or our work culture and we reject all forms of hatred, prejudice, intolerance and discrimination.
We believe that Black Lives Matter and it is our expectation that all employees become actively committed to making unbiased choices and are anti-racist in everything they do. Our Imagination community must share and live these beliefs, as diversity makes us stronger.
Our priority is humanity and our efforts towards a more diverse, more equitable and more inclusive workplace are never done.
Application
If you are not a perfect fit for the description above, please feel free to make a case for why you’re the right person for the job.
Send us a cover letter and state why you think we should consider you.
Talent comes in all forms and we want to encourage applications from as many different backgrounds as possible.
